What This Privacy Policy Covers
When you open an account with us, we collect the information needed to verify your identity, process your deposits and withdrawals, and keep your wallet secure. This includes your registered name, contact details, and the payment method you use — whether that is DANA, OVO, or
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GoPay. We do not sell your personal data to third parties, and we do not share it beyond what is required to process your transactions or respond to your support requests. Data collected through your account is stored only for as long as it serves a
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clear operational purpose: fraud prevention, transaction reconciliation, and account recovery. When that purpose ends, we move to scheduled deletion. Access to your data is restricted to authorised internal teams and, where required by applicable law, to regulatory bodies in eligible regions. Availability of our services depends
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on local law and is accessible only where local regulations permit. If you have questions about how a specific data point is used, our support team can walk you through it directly.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.